Terms of Service

By creating an account, accessing, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, you must not access or use our Services. We reserve the right to update or modify these Terms at any time. Material changes will be communicated to you via email or through a prominent notice on our platforms.

To access certain features of our Services, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate and current
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms, contain inaccurate information, or have been inactive for an extended period (12 months or more) after providing reasonable notice.

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your internal business purposes during the term of your subscription.

This license does not include the right to:

• Sublicense, resell, or distribute our Services to third parties
• Modify, adapt, translate, or create derivative works based on our Services
• Reverse engineer, decompile, or disassemble any part of our Services
• Use our Services to build a competing product or service
• Remove or alter any proprietary notices or labels on our Services
• Access our Services through automated means (bots, scrapers) except through our published APIs

Certain Services require payment of subscription fees. By subscribing to a paid plan, you agree to the following:

• Billing: Subscription fees are billed in advance on a monthly or annual basis, as selected during signup. All fees are quoted in US dollars unless otherwise specified.
• Auto-Renewal: Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.
• Price Changes: We may adjust pricing with at least 30 days' notice prior to your next billing cycle. Continued use after the price change constitutes acceptance.
• Refunds: Annual subscriptions may be eligible for a prorated refund within the first 30 days. Monthly subscriptions are non-refundable. Refund requests should be directed to billing@praethos.ai.
• Taxes: Fees do not include applicable taxes. You are responsible for all taxes associated with your use of our Services, excluding taxes based on our net income.
• Late Payment: Past-due amounts may be subject to interest at a rate of 1.5% per month (or the maximum permitted by law). We reserve the right to suspend access for accounts with outstanding balances exceeding 30 days.

Our IP: All rights, title, and interest in and to the Services, including all software, algorithms, AI models, designs, trademarks, documentation, and other intellectual property, are and shall remain the exclusive property of Praethos. Nothing in these Terms grants you any right to use our trademarks, logos, or brand elements without prior written consent.

Your Data: You retain all rights to the data you submit to our Services ("Your Data"). You grant us a limited license to use, process, and store Your Data solely for the purpose of providing and improving our Services. We will not share Your Data with third parties except as described in our Privacy Policy.

Feedback: If you provide feedback, suggestions, or ideas about our Services, you grant us an irrevocable, perpetual, royalty-free license to use and incorporate that feedback into our products without obligation or compensation.

Aggregated Data: We may collect and use aggregated, anonymized data derived from your use of the Services for analytics, benchmarking, and platform improvement purposes. Such aggregated data will not identify you or any individual user.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
• IN NO EVENT SHALL PRAETHOS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.
• OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED US DOLLARS ($100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, our liability will be limited to the maximum extent permitted by law.

By You: You may terminate your account at any time by contacting us at support@praethos.ai or through your account settings. Termination does not entitle you to a refund of prepaid fees except as described in Section 4.

By Us: We may suspend or terminate your access to our Services at any time, with or without cause, upon reasonable notice. We will provide at least 30 days' notice for termination without cause. Termination for cause (e.g., violation of these Terms, the Acceptable Use Policy, or non-payment) may be effective immediately.

Effect of Termination: Upon termination, your license to use our Services will immediately cease. You may request an export of Your Data within 30 days of termination. After that period, we may delete Your Data in accordance with our data retention practices. Sections 5, 6, 8, and 9 shall survive termination.

You agree to indemnify, defend, and hold harmless Praethos and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of our Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any data you submit to our Services.

These Terms are governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or our Services shall first be submitted to good-faith mediation. If mediation is unsuccessful, the dispute shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with the arbitration conducted in Denver, Colorado.

You agree that any dispute resolution proceedings will be conducted on an individual basis and not in a class, consolidated, or representative action. Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

• Entire Agreement: These Terms, together with our Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and Praethos regarding the Services.
• Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
• Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
• Force Majeure: Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including natural disasters, acts of war, government actions, or internet disruptions.

If you have any questions about these Terms, please contact us: